Frequently Asked Questions
Everything you need to know about shopping with Triumph Singapore.
How do I find my perfect bra size?
We recommend using our online Fit Finder tool or visiting any Triumph boutique in Singapore for a professional fitting. Since sizes can vary between collections, checking our size guide on each product page is highly recommended.
What are the delivery options and timeframes for Singapore?
We offer standard doorstep delivery across Singapore. Orders are typically processed within 1-2 business days, and delivery usually takes 3-5 working days. Free shipping is available for orders above a certain threshold.
What is your return and exchange policy?
For hygiene reasons, we do not accept returns or exchanges for briefs, panties, or shapewear. However, bras and other apparel can be returned within 14 days of receipt, provided they are unworn, unwashed, and have all original tags attached.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express. We also support digital payment methods such as PayPal and popular local options like GrabPay and Atome for interest-free installments.
How should I care for my Triumph lingerie to ensure it lasts?
To maintain the shape and elasticity of your lingerie, we recommend hand washing in cold water with mild detergent. If using a machine, always use a laundry bag on a delicate cycle and avoid tumble drying or direct sunlight.
Can I track my order after it has been shipped?
Yes, once your order has been dispatched, you will receive an email notification containing a tracking number and a link to our courier partner's website to monitor your delivery progress.